Privacy Policy

1. Introduction

PokeSnap ("we", "our", "us") operates the PokeSnap mobile application and website (pokesnap.app). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

Account Information: When you create an account, we collect your email address, name, and encrypted password.

Collection Data: Card collection data you create, including scanned cards, conditions, grades, and notes.

Camera Data: When you use the card scanner, images are processed on-device for card recognition. Card images are not stored on our servers unless you explicitly upload them.

Usage Data: We collect usage statistics such as scan counts, feature usage, app performance metrics, and limited website analytics including the page URL, referring page, and browser viewport size.

Device Information: Device type, operating system version, and unique device identifiers for push notifications.

Advertising Attribution Data: Meta and TikTok may receive limited app events and device or app information solely to measure and attribute PokeSnap advertising campaigns. Relevant events may include an app install, onboarding completion, registration, or subscription conversion. PokeSnap does not currently collect Apple's advertising identifier (IDFA). Any future IDFA collection would require your explicit permission through Apple's App Tracking Transparency prompt.

Optional Android Analytics: In Android versions that offer the Optional analytics setting, collection through Google Analytics for Firebase (Google Analytics 4) is off until you accept. If you agree, we collect app interactions such as completed scans, app and device information, and a Firebase app-instance identifier. We use these data to improve PokeSnap and measure campaign performance through Google Analytics and Google Ads. This choice does not enable personalized advertising, and this integration does not collect Android's advertising identifier (Advertising ID).

Optional Subscription Measurement: With this Android setting enabled, we associate the Firebase app-instance identifier with your RevenueCat customer record. RevenueCat can then send confirmed trial, purchase and subscription-lifecycle events to Google Analytics, including renewals, cancellations, expirations and billing issues. These records may include pseudonymous customer identifiers, product and transaction identifiers, event dates, and purchase amount and currency. For this optional integration, we do not send names, email addresses (including hashed email addresses), card photos, OCR text, or collection contents. RevenueCat still processes the information needed to manage your purchases when optional analytics are off.

3. How We Use Your Information

We use collected information to:

• Provide and maintain the PokeSnap service
• Process card scans and provide pricing information
• Manage your card collections and portfolio
• Send price alerts and notifications you've opted into
• Process subscription payments through Apple's App Store, Google Play or Stripe
• Improve our card recognition accuracy and service quality
• Measure which PokeSnap advertising campaigns lead to installs and subscriptions
• Send service-related communications (account verification, security alerts)

4. Data Sharing

We do not sell your personal information. We may share data with:

• Payment processors: Apple (App Store), Google Play and Stripe for subscription management
• RevenueCat: For subscription status synchronization and, when optional Android analytics are enabled, the subscription measurement described above. See RevenueCat's Privacy Policy.
• Analytics providers: Metricool receives limited website usage data, including page URL, referring page, and browser viewport size, so we can understand website traffic and improve the service.
• Optional Android measurement providers: Google receives the app-usage, identifier and subscription-event data described above through Google Analytics for Firebase. Analytics is linked to Google Ads to measure PokeSnap campaign performance, without enabling personalized advertising. See Google's Privacy Policy.
• Advertising measurement providers: Meta and TikTok receive limited attribution and conversion-event data solely to measure and attribute PokeSnap campaign performance. We do not use these SDKs to show third-party ads inside PokeSnap, and PokeSnap does not currently collect Apple's advertising identifier (IDFA).
• Legal requirements: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures including encrypted data transmission (TLS/SSL), hashed passwords (bcrypt), and secure cloud infrastructure. However, no method of electronic transmission is 100% secure.

6. Data Retention

We retain your account and collection data for as long as your account is active. You can permanently delete your account and user-linked data in the app under Settings > Account > Delete account and data, or follow our Data Deletion Instructions.

Turning off optional analytics is separate from requesting deletion: it does not automatically delete events already received by Google or records RevenueCat needs to manage your purchases. Previously received measurement data are subject to the applicable provider retention settings and policies. You can contact privacy@pokesnap.app to request deletion of relevant personal data.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your collection data (CSV export available for Pro users)
• Opt out of marketing communications

Optional Android Analytics Controls: In Android versions with the Optional analytics setting, you can choose Not now without losing access to PokeSnap's features or your purchases. You can accept or withdraw this choice in Settings > Optional analytics.

Turning this setting off stops new analytics collection on that installation, resets local Analytics data, and requests removal of the RevenueCat measurement association. Synchronization with RevenueCat is best effort and may be delayed while offline or if a request fails; removal is not guaranteed to be immediate. Events already received by providers are not automatically erased by changing this setting.

8. Children's Privacy

PokeSnap is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Third-Party Links

Our service may contain links to third-party websites (e.g., TCGPlayer, CardMarket). We are not responsible for the privacy practices of these external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@pokesnap.app